SERVICE—THE MC WAY



One of a Kind. Never Duplicated.


As one of Ontario’s strongest independent, locally owned and operated office equipment dealer and provider, MC Business has bucked the consolidation trend so apparent in the office equipment industry. With an award-winning Canon product line and factory-certified technicians, we have built a strong track record and are doing our part to fuel the community's continued growth. MC offers a full line of state-of-the-art business machines for today's hi-tech office. High speed and network ready machines help you keep ahead of the curve.

MC Business Solutions is a locally owned and operated company, serving the Windsor, Chatham, Sarnia and surrounding area with a combined business experience of over 150 years. We are far more nimble than Corporate Direct organizations that rely on call centers, or outsource their service. With an emphasis on customer satisfaction, we are always ready to speak directly with our customers without the need for voicemail.

We choose only the best equipment from top-line manufacturers like Canon, and Samsung, to keep you up and running longer. Service contracts are available from our award-winning service department with factory-certified technicians. We guarantee a four hour response time (Average response time 2.7 hours).


Why MC Business Solutions?


  • Local company with deep roots in the community
  • All service technicians are factory certified
  • Technicians have dedicated territories—better understanding of customer’s needs and wants
  • Local Diagnostics Centre—most models on-site
  • Huge parts warehouse—expedites repair process
  • Canon –voted number 1 in ease of use, and reliability
  • Scheduled PREVENTATIVE MAINTENANCE calls to eliminate downtime
  • Four hours or less service response time
  • No voice mail or call centers
  • Customized spreadsheet billing options for major accounts
  • Options for remote monthly meter reads or service calls—notifies us of your service problems and when you are low on toner
  • Loaners provided, at no cost, if equipment cannot be repaired in a timely fashion

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